Press the total number of tasks performed for the client. • If you performed more than one task, wait for the system to confirm the task and then enter the different number, use the new number. Ø Enter Santrax ID. Dial any of the toll-free numbers assigned to your agency. Santrax will say: (TASK DESCRIPTION(S)) You entered (NUMBER) task(s). – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID Please call C&H HELPLINE 1-(888) 844-4442, #, Ext.4000 HOURLY TIMEKEEPING INSTRUCTIONS ɘ��22�6�����ܾ˃;{�.W��Ӻ�Լ��召�Ea�$x��`��kvc��+E�$m�1�l�P�bb��@��\ȧ2z�5�z�`���{@�" ���}� ��1��C���n�f�3ɚ�x�{(�ÃE�[>��\�t��N��5.�)���h>���mq��v��=�*|��_(���b�4ba;��Gn"��# wl_�^E�|b�O�19�ek�U@��uiB�n�l���=��/�_�1ힶBal�gTR�h�XmJ�dZ��~%`Nnh�<9>���x��a]��9��e���E��]Nv�|�������I�貑T�%7�pv��f����n87ᆙ�m|A^�67p��]�"�y@!�Ov�K�N����y��i�[��&����=XI3O�98n�4 �*鯃�� Hang up Santrax … %%EOF
for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. The Santrax system will say “Enter number of tasks” 4. Press the total number of tasks performed for the client. 503 likes. Account Sandata account number. 667 0 obj
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�(͢�'w6�c!�����{�QN�-��Dh�$v����PwL4=�r'�A��uy��k�D� ~^=\������찝���nf�� n Santrax® Point-of-Care (SPoC) is an easy to use data collection and remote chart access tool. Santrax will say: “Enter the number of tasks.” 12. Gives agency administrators the option to export visit data to third party agency management systems for billing and payroll to complete the financial cycle, ensuring clinical and financial compliance with complete automated records. 5. Refer to your agency’s task list. 001234567 Task No. 170 0 obj
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Press the Task Number you performed. 2. Hang up. The tasks that were completed during the visit; ... We are implementing a system called Santrax to make compliance with this regulation as easy as possible for you. NOTES: • Refer to your agency’s task list. (If more than one task was entered as the total, Santrax will prompt for the next task ID. Write your Santrax ID number above for easy reference. If you performed more than one task wait for the system to confirm the task and then enter the next task number.
Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS 7. Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS Santrax will say: “Enter number of tasks.” 15. 15. 8. 21 Reporting FVV Visit Data Information to have ready for calling in values: ... • Task ID, if required by the provider agency. Dial: 1-855-347-1770 . 0
Transport oil and gas en mijnbouw +�1ݣ ���/>l%��� ��C����t�V�ݖ+9_��3ނ�=�� We were told at my agency that medicaid now requires that you call when you first arrive to your patients home and call again when you are leaving at the end of your shift. To record the client's voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.”. If declaring an alternate location: 1. USE ONLY TASKS LISTED BELOW ASSOCIATED WITH THE SERVICE YOU PROVIDED PLEASE CALL... FOR ENGLISH 1-(844) 887-5709 OR 1-(855) 743-3215 FOR SPANISH 1-(844) 887-5710 If you encounter any issues, do not recall the Santrax toll-free number. ��7C�6�����|�g,�e�� • Santrax will say: “ Enter number of tasks. Before calling the above number please make sure you have the following information: your Santrax ID (last 5 of SSN), 4-digit Client ID, list of task codes, the first six-digit visit verification number representing the date and time Santrax will say, “Enter number of tasks” 7. The caregiver will then enter the total number of tasks and each Task ID. Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 Medication Reminders 18 Shaving/Oral Care 20 … Press # key 4. Number) The Client's ID (Case Task ID (see Task Reference Chart) 1. • If you performed more than one task, wait for the system to confirm the task and then enter the The caregiver will then enter the total number of tasks and Santrax will playback the task description. If you performed more than one task wait for the system to confirm the task and then enter the next task number. When the task is correct, press the one (1) key to accept. Reporting FVV Visit Data 11. I still sometimes work a few private duty shifts. Press the numbers of your Santrax ID (contact your Provider Agency for correct number) on the touch tone phone. Enter all task ID’s again. ;���|�'G�&�J۾M�D)���qS���Gg=�g��.��TUo���.�)������b�N�ݩ���^Ea���W�T�h�����j
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Repeat until you have Santraxcom, Knokke-Heist. Press the Task Number you performed. Once each task has been entered, the system will repeat it. Sandata EVV solutions enable government agencies, Managed Care Organizations, and home care providers to manage & optimize the delivery of home care service second Santrax client ID, enters the number of tasks performed during the visit, then enters the task ID number identifying the tasks performed during the visit. 1��9s�z"�!z��rU|! Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). Santrax will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll ‐ free number, please use the second toll ‐ free number. Sandata Customer Care can be reached at (844) 289-4246. Santrax will repeat the Task description. Each Task ID will be entered until complete. When you arrive at the client's home (or start providing service), press and release the green button on the FVV Device and write down the six-digit visit verification number displayed on the device’s screen on the paper timesheet in the space provided, as you will use this number later to make your Santrax callor the agency will enter the number into the system after receiving your paper timesheet.
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This value will be a minimum of 4 digits (may be zero padded) to a maximum of 10 digits. Santrax will prompt the caregiver to enter the total number of tasks performed. Santrax, my voice is my password.” 4. 7. 1. 5. Enter SANTRAX ID (Last 5 of SSN) 3. 10. endstream
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If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. • Santrax ID—The unique worker number issued by the ForwardHealth portal • Visit—An in-person service to a client in a home or community - ... • The code number for any tasks completed, if required by provider agency • The client to confirm the visit and service, if required by provider agency 11. Repeat this step until all tasks are entered. ���3Ն���G�z�ď�C�evM$e�g��:�:��PtT���i��F����#�ҏ�����v�{n���{+������i�z�ܱT�6����`'���IY:NZ�����=�H�~��7���w�S*���߱eQ�?3�3@�Ņ^���7ў:���LW���$��l#y�Ѡ?M�q��ꇅ�=����q:9c�ku�6�� ��Y���ɣ�'�#|�*��\|��x0CUl�v���RULܻS�NF��?�H���?��"Q���H��L$-J 7. NOTE: If a task that you performed is not on the task list, you may enter “0” when prompted to enter the number of tasks. 2. NOTES: Refer to your agency’s task list. Press # and hang up phone Please call…..For English 1-844-887-5709 or 1-855-743-3215 ?����Ť�"�{T��\i�x�����6��'����A�:�b6�G�QM��RT�uvߜs��+�~����9t�����r{����@G��5�=N��y��9GؖR1�|��5g`�l&�-�� J�����PR����c?Z6��0pu��4f�r
If NOTES: • Refer to your agency’s task list. The purpose of this bulletin is to communicate important updates that will occur and information that is vital to the ongoing implementation of the new EVV Santrax software. ](�XK�$Z1� ʁ5UK: f�|:�'���<2�rF��mgyd���y��DgK|�}B̨�j֖p�{)���}�J�12��܄�"Yaő���$i4��Jx���`�|��9=e#h"�� Press the total number of tasks performed for the client. 119 0 obj
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Santrax will say, “Enter task ID” 8. Enter each TASK ID number that you ***If you performed more than 1 task, wait for the system to confirm the task by repeating it back to you, and then enter the next task, until you have entered all tasks performed. There will be no alerts sent during this time. Enter TOTAL NUMBER of tasks performed at client’s home 5. • Santrax will say: “ Is this a Group Visit, press 1 for Yes or 2 for No. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during the visit. Press the Task Number you performed. • Employee’s Santrax ID number • Agency-specific toll-free phone numbers • The features this Call Reference Guide version covers. Press 1 to indicate an Alternate Location 4. The caregiver will press # and continue. Santrax Agency Management is a powerful home care software solution that automates all your key operational processes by incorporating functionality such as Scheduling, Clinical Documentation, Compliance Management, Electronic Medical Records, Billing Functions, Payroll, Reporting and Exporting in one easy to use system. If additional clients reside at the address location, additional Santrax client IDs would be entered, each followed by the number of tasks and each T-P (Tone-to-pulse) switch; make sure the switch is on . %%EOF
Santrax will say, “Enter task ID” 6. Santrax will say: “Entered task ID.” 16. (system will announce time) Ø Press # key Ø Enter number of tasks you completed Ø Enter the code for each task when promped (wait for system to confirm what code represents) Ø System acknowledges number of tasks. Press the Task Number you performed. �>�Y����Gύ��w�ۈ�8�|6\����d�Ĥ��ם^�p� �� �O,��������V;t�E��� ���ؗ�G�8R�]}k5����ߪv�����m��, J~c�/Hw[�H�H���L~� ����^j�$=��q��C�u�0{�C6�>z�7y8R{�#
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Call Process – Out Call cont’d Santrax will be undergoing system maintenance Thursday, June 11, 2020 from 9:00 PM EST until 2:30 AM EST. Call Reference Guide. Enter all task ID’s again. We have had a number of 'homes' over the years, but thanks to the focus on a moduler rather than fixed layout concept, we've been able to quickly relocate and get up and running. This number is generated by Santrax as the Provider Account Number. endstream
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Offers a single package for all agency workflows by integrating with our Santrax® Agency Management solution. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. Santrax will say, “Enter number of tasks” 7. When Care Managers call into Santrax from a temporary phone number (i.e. endstream
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~��#��׳&���ϟ��p1��Y�tkғh?�>�M�̇l _۶��R��v1��'Y��^kG�=��|�� Press the Task Number you performed. Santrax will say: “Enter task ID.” 8 Enter the ID of the task performed. – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID During this time, attendants should continue to call in and out as usual. Enter the numbers of the task IDs for each task you did during your visit. If the task is incorrect, press the two (2) key to re-enter the task. 5. NOTES: Refer to your agency’s task list. ��#~Bԑy�C��@�Y���i��O����=���~��;/���H�H���U-]- J��-��7z��[��q�f�v--�u�.���;D[��M@� Santrax will prompt the caregiver to enter the total number of tasks performed. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. Santrax will prompt the caregiver to enter the total number of tasks performed. Caregivers have the ability to view and start client schedules, view past visits and get driving directions to their client's service location. Task No. MY�h[���F�������`���ia_5�����I�s!��N����uK�LZ�Y���"�*�#$��R�v�4�a2�|S�K���σ�aY�B��S|�9\A=kp�kE�(��v��!����{�tY�yZ��|8[X^��X�k� %PDF-1.6
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Santrax will prompt the caregiver to enter the total number of tasks performed. All… Santrax will say: “ Enter task ID.” 3. ” 4. 2. The caregiver will then enter the total number of tasks and Press the Task Number you performed. o. r 1-855-573-0726 6. About this Course 4/24/2019 Agency Provider Participant Guide Page vii Conventions Used in this Document Convention Description Bold Text Used to alert a selection to be made or name of a field. h�bbd```b``n�������"9����`�,&���Iq$�u��/)�"Y��*`��`�l~5����l��ɹgX=/�.�K�������~�D�f���a�k� ��
z���EA�Jf��]�0g�־S�% w�x4#�⥂p����b�&H���Y��܂�Hq��l�2�s�!AZ��Ս���0h��P�� If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. The Santrax system will say “Enter number of tasks” 4. Press the total number of tasks performed for the client. 6. ������ Santrax will say, “Enter task ID” 8. 10 String LIVE DATA 2.4.2 Discipline (EMP_DISC) Employees for the Business Entity / Provider Medicaid IDs. To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. The caregiver will press # and continue. Press the total number of tasks performed for the client. The caregiver will then enter the total number of tasks and each Task ID. ����Xcc������ȓr&rVЍ��yCŒ��M=��TM �'��1@#Z�!�� ��v
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When a Member is staying with family/friends for a few weeks and only the family/friend's phone is available for use during a visit), Care Managers must document the temporary phone number in the last blank phone number field (6 th row) in the Main Info Tab in Rosalind (see screen shot below). Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 … 6. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. Enter Your 5-Digit Santrax ID When Prompted System Will Announce the Time of Day, Press Pound ( # ) When Prompted Enter Total Number of Tasks Completed From Previous Day PLUS ONE (Always Add One Extra Task to Record Your Hours Worked) Enter First 2-Digit Task ID Number, Wait for System to Confirm Task Name Most of our 'homes' have been in retail malls occupying vacant space until a new lessee was found. Santrax will say: “Enter task ID.” 13. The Santrax system will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll- free number, please use the second toll-free number. Santrax, my voice is my password.” 4. Press the Task Number you preformed. Santrax has both a mobile device app call “Sandata Mobile Connect” (SMC) and a Call in number for those employees without a mobile device. 6. Dial any of the toll ‐ free numbers onthe frontpage ofthis guide. Santrax … ��\��b��c��W���. 64 0 obj
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Alerts will function normally once maintenance is complete. Number ” See if the phone has a . 12 Service List Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. Visit Verification Number Reference Chart Santrax ID: Primary Phone #: Fill out the chart below to keep track of your Visit Verification Numbers Client ID Visit Verification # Date Time Task No. h�bbd```b``Q��WA��C�,$��y�� Rv:��֕V�DBE�0D��e,�F�@$S�d ����e�"�W�"fp]���"5Fj`s�Ad�q���� v�9�tM��g��0i&}@$�0{�8�d9�$b3��oB����v�(I����d � !�#�
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